Overview


Open enrollment and annual enrollment present unique challenges for healthcare carriers, employers, and providers annually. There is a massive influx of new members in shorter timeframes, pressure on internal operations, and infrastructure constraints. With customer experience at the forefront, healthcare organizations must make moves to meet these challenges, ultimately achieving the goal of delighting new and existing members with pleasant, efficient service at every touchpoint. For each members, the support you provide during open enrollment sets the expectations for the remainder of the year.

MDI Advantage


Cost Effective

Flexibility

Skilled Manpower

Exceptional Quality

Quick Response

Capabilities


MDI NetworX core team was one of the pioneers of healthcare outsourcing in India. Our 20+ years of experience managing the most massive US Healthcare Payers gives us a unique advantage of knowing every nuance of the business. MDI NetworX, with its expertise across different geographies, industries, and functions, can help you deliver positive engagements with your members the way they want to be reached. Our knowledge in the contact center, claims adjudication, premium billing, enrollment processing, reconciliation, mailroom, print, and back office in the areas of provider and member services offers a solution for your open enrollment needs regardless of the population type.

MDI NetworX possesses a highly qualified team with years of experience in managing member enrollment services. Our workflow management tool streamlines the enrollment process. Payers can achieve the business efficiencies they seek with the capabilities of our workflow management tool for open enrollment.

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