MDI NetworX is an ISO 27001:2013, SOC1/2 certified organisation that provides specialized services and solutions to the US Healthcare (Payer/Provider) Industry by utilizing domain expertise. We work along with our clients to develop end-to-end solutions to address their unique business challenges.

The combination of our global delivery network, strong technology capabilities and proven operational excellence allow our customers i.e. Healthcare Payers, TPAs, Providers and MCOs to concentrate on their core capabilities while we manage the complex nuances of internal business processes. For over two decades, our management team has been helping companies in the healthcare insurance domain to transform their business operations by delivering efficiencies, process improvements, and economies of high scale, all while maintaining the focus on exceptional customer service and proficient claims processing. Our goal is to help our clients increase membership while minimizing their administrative costs, and to offer member support that reflects our customer standards. We collaborate to deliver profitable growth to our clients.

MDI NetworX thrives on tackling complex problems in the healthcare sector. We are uniquely positioned to help maximize organizational efficiencies by implementing best practices and utilizing mature proprietary tools and methodologies. Our goal is to enable healthcare organizations to develop robust, agile processes, quickly adapt to the ever-changing health insurance marketplace, while always maintaining the focus on customer satisfaction through continuous improvements, technology development and certifications. Through continuous improvements, technology development and certifications, MDI endeavors to help your organization become the preferred service provider in the marketplace.

MDI NetworX has a strong team of domain consultants and operations management experts with in-depth knowledge of the healthcare, managed care, and insurance markets. Our consultants are capable of offering vertically integrated BPO services.

Team MDI

Tilak Sharma
Alpana Sharma
Chief Technology Officer
Pramod Ramakrishna
Vice President - US Operations
Amit Virwal
Associate Vice President
Prakash Kumar
Project Manager - Product Development
Amar Uttarkar
Compliance & Service Delivery Leader
Abhishek Umap
Sr. Manager - HR & Admin
Sujata Shinde
Manager - Quality
Digvijay Kshirsagar
Manager - Technical Operations
Nirajkumar Yadav
Deputy Manager - L&D
Sushant Pande
Sr. Manager - Sales & Marketing
Seema More
Assistant Manager - Claims Operations
Shrikant Deshmukh
Assistant Manager - Reporting & Analytics
Namdev Bhosale
Assistant Manager - Frontend Operations
Himanshu Singh
Tech Lead - Product Development
Sourabh Bhat
Sr. Application & IT Support Engineer
Vikash Ranjan
Team Leader - Admin & Legal
Vrindavan Khedkar
Sr. Associate - Finance

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