Expediting claim processing with increased accuracy and less effort using OCR/ICR

MDI NetworX utilizes high-definition scanning in combination with OCR/ICR data capture technology to accurately extract business-critical data from paper-based documents to expedite healthcare claims processing. Our intelligent, technology-enabled approach seamlessly works with manual data entry for verification, resulting in the elimination of data ambiguity and improved data integrity while meeting the payer's unique requirements and changing healthcare industry standards.

While healthcare costs continue to rise, the healthcare industry is seeking new avenues of operational efficiency and cost reduction for some of its labor-intensive tasks. Part of the claims process, the data entry process presents a big challenge to healthcare payers. Even today, many healthcare payers rely on in-house staff to manually key in data from paper claim forms, which is not only expensive and labor-intensive but also prone to transcription errors.

Many healthcare payers use some level of “antiquated” OCR technology in healthcare environments to process paper claims, but working with an inefficient or undertrained in-house staff can turn an allegedly automated OCR workflow into an error-prone and costly manual data entry nightmare.

Today, healthcare payers are looking to outsource the data entry process in healthcare claims processing for greater cost efficiency and accuracy to achieve speedy resolution and a higher auto-adjudication rate. Healthcare payers need technology-equipped outsourcing partners who can ensure quality and accuracy in paper claim processing while keeping administrative costs low.

MDI NetworX’s robust and flexible OCR and data entry service enables healthcare payers to turn paper-based claims into electronic information for faster processing, higher accuracy, and easier management of healthcare claims processing workflows.

MDI NetworX simplifies data capturing from scanned documents for healthcare payers by using a comprehensive, technologically advanced Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR) based GOLEM tool. This intelligent data capture technology automates and optimizes data capturing within the claim processing workflow, thereby enhancing productivity, increasing accuracy, and improving timeliness. Using the iCapture tool enables us to accurately extract business-critical data from scanned physical documents in a digitized, business-ready form.

This data digitizing tool electronically captures all text-based data printed on scanned images of various types of claim forms. Every field on the claim form is mapped in rows and columns so that the data picked from a particular field on the form is automatically stored in the corresponding database field in an electronically exchangeable format. The iCapture tool is comparable to keying in the text by hand, but only less costly and much faster than a typical office worker.

MDI NetworX’s OCR data capture technology-based iCapture tool comes pre-configured for the processing of various types of medical forms. It can read all the fields in the CMS 1500 (formerly HCFA 1500), UB04, Rx claim, Medicaid Claim, foreign Claim, dental claim forms, and others to optimize healthcare claim processing workflow.

Once the data capture is complete, all the scanned documents and their corresponding data captured by the iCapture tool are sent to data entry operators for validation. The captured data is then verified and checked for the elimination of errors like double printing, printing mistakes, alignment issues, or data in the wrong column during the automatic data capture. MDI NetworX uses GOLEM to automate the data entry workflow and verify the accuracy of data captured by the iCapture tool.

Why choose MDI NetworX’s OCR and data entry for healthcare paper claim processing?

• Higher productivity by facilitating quick data access
• Single point of entry for all document types
• Superior data accuracy with role-based access
• Searchable form of text makes information retrieval easy
• Reduced manual interference results in reduced errors and inaccuracies
• Leverage resources to work on higher-value tasks
• Simple adherence to compliance requirements

MDI NetworX’s robust and highly scalable OCR/ICR technology-based iCapture tool saves you time and money by automating the data capture process for paper-based claims. It guarantees improved clarity and efficiency in healthcare claims processing while ensuring a faster turnaround time and HIPAA compliance.

You should not have to choose between accuracy and functionality. Choosing our OCR and Data Entry services increases functionality without adding administrative burdens and inefficiencies.