InsightPro To Drive Efficiency and Lower Administrative Cost: International Benefits Administrators Leverages MDI NetworX’s AI-Powered Workforce Analytics Platform

BALTIMORE, MD – June 18, 2024 — MDI NetworX, a leading provider of healthcare business management services, today announced a partnership with International Benefits Administrators (IBA) to implement InsightPro (, an AI-powered workforce analytics platform, to streamline IBA’s claims and quality operations for superior client service.

InsightPro's advanced automation and intelligent analytics will empower IBA to meet the evolving demands of the self-funded solutions marketplace. The platform's AI capabilities will drive operational excellence, allowing IBA to focus on delivering personalized, high-quality service to clients and members.

IBA chose InsightPro to derive some significant strategic benefits, including:

  • Lower Cost of Operations: Ensured reduction in claims processing timelines and improved accuracy lowering overall operational costs.
  • AI-Driven Insights: Provide IBA with robust progress tracking and quality assurance capabilities to minimize errors in claims processing.
  • Improved Provider and Member Experience: Improved claims processing accuracy reducing member and provider abrasion.

“This partnership with MDI NetworX positions us to provide the best possible experience for our providers, our clients and their employees,” said Michael Fowler, President and CEO of IBA. “InsightProwill ensure that our providers and clients will see significant improvement in claims payment timeliness as well as accuracy leading to further improvement of the already stellar service we provide our constituents.”

"We're proud to partner with IBA, an organization with a long-standing commitment to excellence in personalized health services and plan management," said Tilak Sharma, President and CEO of MDI NetworX. "InsightProwill empowerIBAto ensuring exceptional client and provider experiences, demonstrating the transformative power of AI in healthcare."

About MDI NetworX

MDI NetworX is a leading global provider of business management solutions, committed to delivering exceptional services and solutions to health plans, benefit administrators, and networks to help them reduce operational costs, increase first-pass adjudication rates, and improve customer service. Learn more at 

About International Benefits Administrators

In business since 1972, International Benefits Administrators (IBA) is a Third-Party Administrator that specializes in self-funded solutions, with an emphasis on personalized service and efficient plan management. IBA’s goal is to enhance the quality of benefit plans while incorporating all necessary guidelines to ensure they are cost-effective and well received by all employees.


Adrian Maynard