Manager - Quality Audit (US Healthcare)

Manager Quality (US Healthcare) WFO Only Implementing Quality Programs, SLAs in Quality 5 years of work experience in Quality (Payer Business) Minimize cost and increase productivity.



 Deputy Manager/ Manager -Quality Audit (US Healthcare)

  •  Transactional Quality Job Description the Incumbent will be responsible to: 

• Provides day-to-day direction to Lead Associates. Coordinates with all departments to ensure that   the Quality Targets are met.

• Designs the Quality Management System that standardizes and documents all processes.

• Ensures compliance to contractual deliverables and addresses team-level issues.

• Implement initiatives and projects as needed in order to drive performance. 

• Ensures that SLAs in Quality are met. 

• Supervise Assistant Managers – Quality. Designs and drives KPIs and KRAs of the team. 

• Coordinates with all departments in implementing Quality Programs. 

• Conducts projects to improve performance. 

• Develops plans to minimize cost and increase productivity. 

• Plans for manpower requirements and implemented right sizing of the department when needed. 

• Creates process documentation and standardizes processes of quality. 

• Conduct training for quality as needed.

• Develop the quality team in accordance with the quality roadmap. 

• Perform other duties that may be assigned from time to time.

• Qualifications Candidate must possess at least a Bachelor's/College Degree in any field or equivalent Experience: 

Must have at least 5+ years of work experience in Quality. 

Must have excellent English communication and writing skills. 

Must be proficient in MS Office. Must have at least 2+ years’ experience as an Assistant Manager Quality Audit Mandatory