Digital Mailroom Management

Intelligent, scalable mailroom solutions that increase process efficiencies and reduce costs.



Are you looking to upgrade your mailroom operations?

At MDI NetworX, we help healthcare payers and TPAs with their digital mailroom requirements through technological solutions that have the capability to cater to their on-site and off-site needs. With our focus on HIPAA compliant tools and processes, the US healthcare insurance organizations have benefited from our digital mailroom management solution.

We capitalize on our inhouse tools and software, including custom intelligent document capture software (Golem), online image indexing tool (DocGem), and workflow management systems (InsightPro), along with industry leading scanning equipment to transform thousands of paper documents every day into digital products. No matter the size of your organization, our digital mailroom management solution can convert raw data into a digital product and deliver it immediately to the appropriate teams in your organization in a secured fashion.

How We Make It Work

At MDI NetworX, we tailor our solutions to create a custom digital mailroom that is flexible and can easily adapt itself to your unique requirements. Our vast experience includes processing and converting the complete range of claims forms, including CMS1500 and UB04, RX claims, Medicaid claims, foreign claims, superbills, dental, and vision claims. When you opt for our digital mailroom management solution, you are assured a highly efficient and accurate paper claims to EDI conversion process. With manual data entry eliminated, you can expect fewer errors and substantially reduced operating costs.

Take a moment to go through our resource section where our data-driven insights can help improve your operational efficiency through:
  • Receipt of a paper or EDI claim
  • Patient and provider validation
  • Eligibility confirmation
  • Application of custom rules/routing (e.g. custom flag actions, unique documentation requirements)
  • Claim cleanup and de-duplication
  • Adjudication (Approval, Denial, Pend)
  • Audit support and Reporting
  • Re-pricing

MDI Advantage

Accurately Capture Information

Raise data capture accuracy levels to 99% with automation and AI. We can help bring agility and error-free operations to your back-office and customer-facing roles in order to raise efficiencies.

Store and Retrieve Easily

A single data repository gives your staff quick and easy access to all information. Cloud storage makes it easy to pull out the relevant data file from any device, anywhere.

Secure Data and Records

High levels of security and access clearances ensure all stored data is secure from breaches or leaks. Regular backups ensure your operations can resume quickly in the unlikely event of a crash.

Facilitate Remote Processing

Cloud storage facilitates access to data from anywhere, driving remote processing and offering a better customer experience.

Lower Operating Costs

A blend of technology and AI leads to better utilization of resources, paramount to lowering operating costs. This frees your staff up from repetitive tasks so they can now focus on critical operations that require human intervention.

Discover New Insights

Take a moment to go through our resource section where our data-driven insights can help improve your operational efficiency.

Digitization holds the key to improve claims management

Healthcare payers across the globe have been fiercely hit by the pandemic and its continued aftermath. Add to that the complex layers of claims management and health payers will admit that they are at an inflection point.

How Claims Operations Can Benefit with Digital Mailroom Partners

It's time to look beyond traditional mailrooms. Healthcare payers are now looking to streamline their document and mailroom systems by partnering with digital mailroom solution providers.

Enabling healthcare payers to gain an edge in today's complex, ever-evolving healthcare industry

MDI NetworX provides fully scalable, end-to-end digital mailroom and document services for healthcare payers across the US fully tailored to their business needs.

The Role of AI and Automation in the Modern Digital Mailroom

Explore how AI and automation revolutionize the digital mailroom, improving efficiency, reducing errors, enhancing security, and cutting costs in healthcare organizations.


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